Testimonials
Chris Harrod, BBC Technical Writer
Problem:
I recommend CRM as a company, as they helped deal with a fiasco with a well known courier organisation. Despite the fact there was no material benefit to themselves, CRM responded quickly and professionally to the problem and assisted me in bringing it to a successful conclusion. CRM are a highly professional organisation, with top flight ethics, and I would recommend them to anyone considering using their services.
Peter Rolt (Bristol)
Problem: Unable to read hard drive
When we called CRM about a problem we had with a laptop they did their utmost to help and when the problem couldn't be solved over the phone they arranged for the machine to be sent up to them the next day. They kept us informed as to how much it was likely to cost us and, when it became clear that the hard drive couldn't be saved, they replaced it and sent the computer back straight away at the price they had quoted. Since then we've had no problems. CRM were friendly, fast and the price was very reasonable. If we have a problem in the future, it is good to know we can call a reliable company for advice.
Susan Millard, London
Problem: Dead Laptop
"I just want to let you know how very impressed we have been with your service, it was swift, your phones are answered by a well informed person, your technicians explain everything properly and don't talk down to non-specialists, you don't ask for money until you know you can deliver ... I could go on ... it is such a pleasure dealing with a company like yours in this day and age where everything usually seems impersonal and run for the convenience of the supplier rather than the customer. Thanks again."
Gordon Nisbet, Aberdeen
Problem: Screen very dim
"Excellent, friendly service with a quick turnaround, value for money repair and warranty. I highly recommend the lap-top repair service offered by CRM"